Last updated: July 7, 2026
These Terms of Service ("Terms") govern your access to and use of the website and software provided by Beyond Protective Services LLC (doing business as "Beyond Protective Services," "BPS," "we," "us"). By creating an account or using our software, you agree to these Terms and to our Privacy Policy and Cookie Policy. Our physical security-guard services are not governed by these Terms, they are governed exclusively by a separate signed service agreement between BPS and the client.
These Terms cover only the website and the scheduling, timekeeping, payroll, reporting, and dispatch software. Any security-guard, patrol, or protective service is provided under, and governed by, a separate written service agreement or statement of work. If there is any conflict, the order of precedence is: (1) a signed service agreement, then (2) these Terms, then (3) our posted policies.
You must be at least 18 and provide accurate information. You are responsible for safeguarding your credentials and for all activity under your account, and you must notify us immediately of any unauthorized use. If you accept these Terms on behalf of an organization, you represent that you are authorized to bind it, and "you" refers to that organization.
If you use our software to manage personnel, you are responsible for the accuracy of the data you enter and for having a lawful basis and any necessary consents to provide that data (including your personnel's personal information) to us for processing.
As between you and us, you retain ownership of the data you upload. You grant us a limited license to host, process, and transmit that data solely to provide and secure the service and as described in our Privacy Policy. We may use aggregated, de-identified data (which cannot reasonably be used to identify anyone) to operate and improve the service. On termination we provide a reasonable window to export your data, after which we delete or de-identify it consistent with our Privacy Policy and legal retention obligations.
You agree not to misuse the service, including by attempting to access data you are not authorized to access, interfering with the service's security or operation, reverse-engineering it, or using it to violate any law.
Where fees apply, they are described at purchase or in your service agreement and are billed through our payment processor. You are responsible for applicable taxes. Any subscription renews for successive terms unless cancelled before the renewal date, and we may change pricing on advance notice. We may suspend access for non-payment. Unless stated otherwise, fees are non-refundable except as required by law.
Security services reduce risk but cannot guarantee the prevention of every incident, loss, injury, or harm. BPS is not an insurer or guarantor of safety, and is not liable for the criminal or wrongful acts of third parties. The client remains responsible for its own overall security decisions. All obligations, warranties, and liability for physical security services are set out exclusively in the signed service agreement for those services, not in these Terms.
The website and software are provided "as is" and "as available," without warranty of any kind. To the fullest extent permitted by law, we disclaim all implied warranties, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the software will be uninterrupted, error-free, or secure.
To the fullest extent permitted by law, Beyond Protective Services LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of the software. Our total liability for any claim relating to the software will not exceed the greater of (a) the amount you paid us for the software in the 12 months before the claim, or (b) one hundred U.S. dollars ($100). This section applies to the website and software only; liability for physical security services is governed by the separate service agreement. Nothing here limits liability that cannot be limited by law.
The service relies on third parties (such as our hosting, payment, mapping, and AI providers). Their availability and terms are outside our control, and we are not liable for interruptions or issues caused by them.
The software, website, and all related content are owned by us or our licensors and are protected by law. We grant you a limited, non-exclusive, non-transferable right to use the service per these Terms.
You agree to indemnify and hold us harmless from third-party claims arising out of the data you upload, your misuse of the service, or your violation of these Terms or applicable law. We will give you prompt notice of the claim, and you will control the defense with counsel of your choice; you may not settle a claim in a way that imposes obligations on us without our consent, and we may participate with our own counsel.
We may suspend or terminate access for violation of these Terms or to protect the service. You may stop using the service at any time. On termination, your right to use the software ends; you will have a reasonable window to export your data, after which it is deleted or de-identified consistent with our Privacy Policy and legal retention obligations. Sections that by their nature should survive (including Sections 4 and 7–15) survive termination.
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules, and disputes relating to the software will be resolved in the state or federal courts located in Florida. Nothing in this section deprives you of the protection of mandatory consumer or employment laws of the place where you live or work (for example, employment-related claims by our Kansas-based personnel are governed by the law of, and may be brought in, Kansas).
Force majeure. Neither party is liable for delay or failure to perform (other than payment) due to events beyond its reasonable control, such as natural disaster, civil unrest, war, government action, or utility, telecom, or cloud-provider failure. Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary, and the rest of these Terms stay in effect. Entire agreement. These Terms and the policies and any signed service agreement referenced above are the entire agreement on this subject. Assignment. You may not assign these Terms without our consent; we may assign them (for example, in a merger or sale). No waiver. Our failure to enforce a provision is not a waiver. Notices. We may provide notices to you electronically, and you consent to receive communications from us electronically.
We may update these Terms; material changes will be posted here with a new "Last updated" date. Continued use after changes means you accept them.
Beyond Protective Services LLC, legal@beyondprotectiveservices.com, (786) 599-0735
